Internet Privacy Statement
Max Walls International respects your right to privacy. We are bound by the National Privacy Principles contained in the Privacy Act 1988. These Principles regulate most of our activities with respect to personal information collected, stored, used and disclosed by us. However, the activities of all organisations directly relating to personal information of current or former employees contained in employee records are not covered by the Principles.
Max Walls Real Estate Pty Limited ('"Max Walls International") complies with the Privacy Act 1988 (Cth) ("Privacy Act") as amended by the Privacy Amendment (Private Sector) Act 2000 (Cth)("Amendment Act") and has adopted a set of privacy principles in its policy which is consistent with the National Privacy Principles as amended in September 2001 ("NPPs").
This privacy statement applies to this web site which is owned and operated by Max Walls International.
How is my personal information collected?
The purpose of personal information that we collect from you will depend on how you interact with Max Walls International's web site. This section will explain in the broad sense, just how personal information may be collected via our web sites, and how this information contributes to the development of Max Walls International's web site.
Cookies
This web site uses cookies. Cookies are pieces of information that a web site can transfer to an individual's computer hard drive for tracking (site usage) user navigation and customising site information to further improve and enhance the user experience.
Most Internet browsers are preset to accept cookies. However, if you are concerned about the use of cookies you do have the option to opt out and refuse the transfer of cookies to your computer's hard drive. If you prefer not to receive cookies, you can adjust your Internet browser to refuse cookies or to warn you when cookies are being used. Please contact the company which produces your browser if you need help.
On-Line Forms
When submitting information on some of our sites for the purposes of an enquiry, we will collect details such as your name, e-mail address and some details of your personal interests and needs. Some of this information is essential for us to be able identify accurately who is using the service so that we may be able to respond to your requests and as such is indicated by mandatory fields. Mandatory Information Requirements are clearly identified and are denoted by an asterix (*). You will also be prompted when submitting a form if mandatory data has not been completed.
Other types of information, such as your age and gender, are collected to help us profile who is using the services and what their interests are. Information of this type is optional: you only need to fill it in if you wish to do so.
Generally, you may be asked to provide personally identifiable information when you:
- send us your comments or suggestions
- create a link to Max Walls International's site
- register for Max Walls International's services
- subscribe to Max Walls International's publications
- request sales and advertising information
- submit an enquiry
In all cases, your information will be held in the strictest confidence.
How can I control my personal information?
Users are not required to register on Max Walls International's web site in order to use it.
Our commitment is to provide you with the opportunity to opt out, check or correct any information you have submitted on-line to Max Walls International or any of its affiliates or partners. Please refer to the appropriate page to request the changes. Where requested, Max Walls International will remove any personal identifiable information from its current operational systems.
How secure is my information?
Any personal information that is submitted to our web site is held with the strictest confidence. This information is securely stored and access is restricted to authorised Max Walls International personnel only, ensuring that your personal information is protected and safeguarded.
How do we use your information?
The information we gather from your use of our web site enables us to provide better services which are tailored to your needs. For example recording usage patterns help us identify the areas of our site that are popular and those that are not. The data which is gathered is aggregated for analysis by Max Walls International. Identifiable characteristics and the user's name remain anonymous.
We use information that you submit via an on-line form from our web site in any one of the following ways:
- to make changes to your profile at your request
- to register information at your request
- to respond to your submission or enquiry
We will only record your e-mail address if you send us a message. It will only be used for the purpose for which you have provided it, as outlined above. Your personal identifiable information will not be used for any other purpose, and we will not disclose it to anyone else without your consent.
Your personal information is not shared with any other third parties unless explicitly and expressly communicated when you submit the information. The information is contained and access is restricted to Max Walls International authorised personnel only. However, where it is necessary for law enforcement purposes or where we believe there is a threat to a person's safety or health, we may need to disclose your personal information to third parties as required by law.
Is my personal information shared with anybody outside of Max Walls International?
Max Walls International acknowledges that you will click through to third party sites from our site, and thus recommends that you refer to the privacy statements of the sites you visit. Max Walls International assumes no responsibility for information and content of third party sites.
How often should I check this privacy statement?
We may make changes to this statement from time to time, so you may like to check it each time you visit the site.
What else should I know about privacy?
Here are some more pointers to assist you in further protecting your privacy on the Internet.
Remember to close your browser when you have finished your user session. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place like a library or Internet cafe.
Please be aware that whenever you voluntarily disclose personal information over the Internet, for example, in discussion forums, via e-mail or in chat sites, that this information can be collected and used by others. In short, if you post personal information in publicly accessible on-line forums, you may receive unsolicited messages from other parties in return.
Alternative Privacy Measures
Vendor/Prospective Vendors & Purchasers/Prospective Purchasers
In our agency business we use personal information collected from vendors and prospective vendors to perform our obligations under our agreement with vendors, or to provide market appraisals to prospective vendors.
We use personal information collected from purchasers and prospective purchasers to inform them of properties for sale. Personal information may also be collected during an open house inspection for security purposes and we may contact the prospective purchaser with respect to that property and other properties which we believe may interest the prospective purchaser.
We may use the information for direct marketing purposes and to seek potential clients through the promotional activities of the agent. In providing the information the parties agree to this use unless they advise us differently.
We may disclose information to other parties including to potential purchasers or vendors, or to media organisations, on the internet, or to clients of the agent both existing and potential, as well as to parties engaged to evaluate the property, for example pest and building inspectors, etc., and to owners' corporations, government and statutory bodies, financial institutions, valuers and to third parties as required by law.
Landlords/Prospective Landlords
We use personal information collected from landlords and prospective landlords to act as the landlord's agent and to perform our obligations under our agreements with landlords, or to provide market appraisals to prospective landlords.
We may also use that information for direct marketing purposes and to seek potential clients through the promotional activities of the agent. In providing the information the parties agree to this use unless they advise us differently.
We may disclose information to other parties including to potential tenants, media organisations, on the internet, or to clients of the agent both existing and potential, as well as to tradespeople, owners' corporations, government and statutory bodies, financial institutions and to third parties as required by law.
Tenants/Prospective Tenants
Personal information is collected from tenants or potential tenants in the course of a tenancy application and any subsequent tenancy as is necessary for the agent to verify the potential tenant's identity, to process and evaluate the application and to manage the tenancy.
Personal information collected in the application and during the course of the tenancy, including through property inspection reports, may be disclosed to other parties including to the landlord, employment and personal referees, as well as to tradespeople, owners' corporations, government and statutory authorities, financial institutions and other agents and operators of tenancy reference databases and to third parties as required by law. Information already held on tenancy reference databases may also be disclosed to us. If the tenant fails to comply with their obligations under the tenancy agreement, that fact may also be disclosed to the landlord, other agents and operators of tenancy reference databases. If this information is not provided, we may not be able to process the application and manage the tenancy.
General
We will only disclose the above mentioned information to other parties as required to perform our duties under any agreement, to achieve the purposes specified above and to provide an effective service, or as otherwise allowed under the Privacy Act 1988.
Real estate and tax laws require some of the above-mentioned information to be collected. If the information is not provided, we may not be able to act effectively or at all.
If you would like to access this information you can do so by contacting us at 5a Raglan Street, Manly. Alternatively, you can contact us by telephone on (02) 9977 0977 or email at info@maxwalls.com.au. You can also correct this information if it is inaccurate, incomplete or out-of-date.